Booking Policy

—
As per Government guidelines the maximum time allowed for each table is 105 minutes, we will also require the lead of the party to provide contact details.

Accessibility – At Sano we have ramp access to the main part of the restaurant with accessible toilets. The seating areas are a mix of fixed seats, booths, loose tables and high seated areas, do let us know if you have any particular requirements, this will allow the team to properly accommodate your party.

Seating Policy

—
At Sano our goal is to provide the best pizza in Dublin using the highest quality ingredients and to sell our pizzas at an extremely competitive price. To achieve this, we require to manage the tables in our pizzeria efficiently, and because of this we only seat parties when they have arrived in full. We have always prioritised groups who are ready to begin ahead of those who are waiting on people to minimise waiting times for all in a first come first serve basis. We appreciate and understand that this can be frustrating for those who are kept waiting, however we ask those who are waiting on people to arrive to consider meeting in one of the café’s or bars nearby prior to coming to Sano as the only space we can offer customers who are waiting for their party is outside the front of our premises and we understand that waiting outside, especially in the winter, for the last member of the party to arrive can be frustrating.

Our pizzeria meets its seating capacity very quickly, and although it may appear at times that we are keeping customers waiting while there are free tables, in a very short time these tables fill, thereafter we begin operating our daily waiting list. This is why we keep one standard policy that is adhered to at all times by our management. We find this leads to a shorter waiting time for everybody, and a better service for all our valued customers.